Juniper Tour Presale FAQs
How do I get early access to tickets for Joy Crookes Juniper tour 2025?
You need to have ordered Juniper from shop.joycrookes.com before 10am BST Monday 23rd June.
Or, sign up via the form on the official store before 10am BST Monday 23rd June.
When will I get my presale access code?
If you purchased an album, or registered via the form, you will receive an email between 10:00am and 11:30am BST Monday 23rd June containing you presale code, a link to the presale and details of the tour.
When does the presale open?
The exclusive presale opens 12:00pm local time Monday 23rd June.
Presale access does not guarantee you tickets; it guarantees your eligibility to access the ticket presale before general release. Please note, due to high demand tickets are extremely limited.
How does the code work?
In order to qualify for the ticket presale you need to order directly from shop.joycrookes.com
Each code is only valid for the Joy Crookes Juniper Tour 2025.
Please keep the email containing your presale link and passcode, ready for the presale.
One code is issued per customer, allowing 6 tickets to be purchased.
How do I redeem my code?
Simply follow the link provided in your email, which will take you to a designated presale page.
Please ensure you are entering your passcode into the appropriate box.
I’ve pre-ordered the album, but I have not received my code yet, why?
You should receive your code between 10:00am and 11:30am BST Monday 23rd June. Please check both your inbox and junk mail folders carefully to locate this email.
If you have not received this code, please raise a ticket with https://help.on-repeat.co.uk/support/tickets/new
The code, along with all the tour details will be sent to the email address that you used when making your album purchase.
I’ve entered my presale code but I’m having issues completing my order at checkout. What should I do?
If you are experiencing an issue completing your order - please submit your enquiry here:
https://help.ticketmaster.co.uk/hc/en-us
Teams will be closely monitoring this to answer promptly.
If I order more than one album format, will I get additional codes?
One code is issued per customer, allowing 6 tickets to be purchased.